About Transcom

Key Facts & Figures

Transcom’s World

Our services span the entire customer lifecycle – customer management and credit management.

We are a trusted supplier to over 350 clients – demanding brands in challenging industries. We operate with confidence in B2C and B2B customer management environments and are experts in consumer and commercial credit management. We are specialists in fast moving, mass consumer industries.

Transcom's Operations

  • 24,500 agents and advisors
  • 77 contact centre operations in 27 countries
  • 600,000 customer interactions per day
  • 2.5 million active collection cases
  • 33 languages
  • 350+ clients
  • €554.1m revenue (FY2011)

Financial

  • Founded 1995
  • Listed on Stockholm Exchange 2001
  • Transcom's largest shareholder is 

Investment AB Kinnevik

Find out more about our financial performance.

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