What we do

What we do

Transcom delivers cost-effective BPO solutions while optimising efficiency and quality for our clients in the following areas:

  • Customer acquisition, retention and development
  • Customer care and technical support
  • Credit collection
  • Debt purchase
  • International credit collection   
  • Specialized services (CMS)
  • Back-office
  • Legal services
  • Market research and intelligence
  • CRM consulting
  • Translation and interpretation

We hold customer expertise in a wide range of industry sectors including financial services, media & technology, retail, travel & leisure, and utilities.