Think sophisticated customer service departments are just for the big guys? Think again.

Call Center in a Box™ is a comprehensive and affordable phone-based customer management system.  Using VoIP technology, we provide all the hardware, software, and management support required to run your 5-200 person contact center—all remotely hosted from our own secure facility. All you need is an Internet connection with bandwidth.

All the tools and expertise you’ll ever need… right out of the box

With Call Center in a Box™ you get award-winning processes. Management you can rely on.  And sophisticated technology, previously only available for large companies …all at a small business price that will quickly pay for itself. 

Includes:

• Desktop phones using VoIP based technology
• Intelligent call routing
• Call tracking application
• Customer relationship management system
• Complete training
• Resource Planning
• State-of-the-Art Reporting
• Best-in-Class Call Center Applications
• 24/7 Service and Technical support
• Competitive pricing with a money back guarantee    

Start increasing your contact center efficiencies now. And grow a more efficient and profitable customer relationship operation.

Please click here for your comprehensive Call Center in a Box overview

For more information on our Call Center in a Box please contact Transcom North America & Asia.