Move your business to Manila today with Transcom

“By fall of 2005 we were operating at the same overhead cost—no increase—despite the fact we were running an additional offshore facility thanks to Transcom in Manila, with added staff and thus greater revenue potential,” says Jason Hughes, Managed Services Director at Merlin Information Systems.

While the initial attraction to our Manila location is substantial cost savings, our clients have quickly realized that Transcom Manila offers superlative customer service and quality. And they keep coming back for more.

Transcom opened its call center in Manila, Philippines in September 2004. We’ve never looked back. Our overseas business continues to see rapid growth as more and more companies discover the many advantages of off shoring their customer service and back end processes with us.

The same business model, technology and processes that have made Transcom International successful in North America and Europe are in place in the Manila operations. And the savings are phenomenal.

“We have seen excellent results on two fronts: quality of agent call performance measured against U.S. staff and significantly better call efficiencies,” says a company president. “With the prospect of getting a better level of work product for less money with Transcom Manila, we expect to expand there, as fast as we can grow business.”

Go offshore… and see sensational customer service savings
Call us today to find out more about how your company can save