Transcom in Spain

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Transcom Spain was established in 2002 with the acquisition of Gestel, the contact center operation of Banco Santander Group. Since then we have grown our business substantially and now operate out of six locations across Spain with a total capacity of over 2,000 seats. 

We provide comprehensive customer lifecycle management services to clients in all industries, most particularly financial services, insurance and telecommunications.

Spanish clients are also served from Transcom’s extensive range of near shore and offshore locations, including two sites in Chile (Concepción and Valdivia) and Peru.


Transcom Worldwide

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Transcom Spain is part of Transcom Worldwide, a global outsourced service provider entirely focused on customers, the service they experience and the revenue they generate. 

Expert at managing both customers and debt, we make a positive contribution to our clients’ profitability by helping them win customers, maintain their loyalty and secure their payments. Through our global network we can provide service in any country where our clients have customers, accessing the most appropriate skills and deploying the best communication channels in the most cost-effective locations.   

  • 24,500 people… 
  • In 75 sites in 27 countries across 5 continents…
  • Making 600,000 customer contacts…
  • In 33 languages…
  • For over 350 clients…

    Every day

Spain Locations

Madrid 1: Avenida de Europa, 26 Edificio Atica 5
28224-Pozuelo de Alarcón
Tlf: +34 902522020

Madrid 2: Avenida de Castilla, 2 Edificio Hungria, 1st Floor
Parque empresarial San Fernando
28830-San Fernando de Henares
T: +34 902522020           

Madrid 3: Isla Sicilia, 3
28036-Madrid
T: +34 902522020           

Barcelona: Calle Berlin 38-48, Planta 5 
CP: 08029-Barcelona
T: +34 902522020            

Sevilla: Edificio Invarsa-Camino de la Erillas S/N
CP: 41920-San Juan de Aznalfarache
T: +34 902522020            

León: Avenida Reyes Leoneses, 14  Edificio Europa
CP:24008-León
T: +34 902522020 

Contact Us

To find out how working with Transcom could transform your customer and credit management performance.
Contact us

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