Contingent Collections

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Primary Objective

Prevent debt escalation

Secondary Objective

Protect long term business

Achieved Via:

High volume/low value debt managed in highly efficient contact center environments
Low volume/high value debt managed through dedicated case management approach
Maintenance of detailed case histories to support regulatory requirements
Seamless transition from early to contingent collections for continuity and focus
Regular payment term reviews to adjust payment levels in line with improved personal circumstances

 

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