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13 May 2022

CX is disrupting e-commerce competition


How is great CX disrupting the e-commerce industry? How do you stay ahead of the competition? 


In just under a year, the face of e-commerce has transformed radically. With the new realities of the pandemic, greater expectations from the market, and customers switching to online shopping, there have never been more avenues to explore. E-commerce brands are diving into new solutions such as Direct-to-Consumer options, increased online presence, and of course - placing a greater value on a comprehensive, high-quality customer experience. 


Read more about how a modern approach to customer experience can transform your e-commerce operations.


Download the whitepaper.