Location: Croatia, Zagreb
Job category: Information Technology (IT)
Interested in joining un amazing, fun, creative and supporting team? We are looking for a proficient Business analyst interested in helping the company, team and his career grow and become even better!
Join our Transcom Family as an IT Business Analyst!
The Business Analyst is a bridge between Transcom’s operational departments, Business Support Teams and the development team, has the role of documenting end users requirements and the design processes and solutions satisfying the business needs. The Business Analyst must have the ability to understand the viewpoints and needs of both the business and development teams and must ensure smooth and documented communication.
The Business Analyst shall gain knowledge on the available platforms over time and should help the business and development team select and design the optimal solution considering the process, available platforms and associated costs.
Understand business needs in-depth and have extensive knowledge about source systems used by Transcom
Gather, analyze and clarify requirements, obtain needed approvals from requestors
Design and document the related functional requirements
Participate in solution design discussions
Always look for efficiency improvements and potential cost savings
Track and manage change requests during and after the implementation
Participate Support in pre-UAT and UAT testing
Act as interface between client, business and technical teams, ensure organized and smooth communication
Prioritization and delivery respecting project timelines
What’s in it for YOU!
.What we are looking for:
Hands-on experience with Transcom’s reporting portfolio and operating model or hands-on experience as BI business analyst
Analytical and process-driven mindset
Desire to improve our processes and inspire our business
Detailed-oriented and able to produce high-quality documentation
Excellent communication skills and a team player attitude
Ability to work in a geographically and culturally diverse environment
Ability to meet deadlines and work under pressure
Ability to travel and occasionally work outside office hours
Fluency in English is a must (both written and spoken)
What Life at Transcom is like!
We are a global network of 28,000 local specialists, across 25 countries, passionate about providing outstanding customer experiences. At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.
Share this job