Research Analyst - Manila, Philippines

Location: Philippines, Pasig- Tiendesitas

Job category: Business Development


Transcom is looking for talented individuals like you to join our awesome team! Be the next Research Analyst for our Transcom Pasig site.

What's in it for YOU!

Driven by our "Malasakit" culture, we make certain that our team members are well-cared for. Hence we are proving these employee benefits, which you'll be able to utilize once you join our team! 

  • Day 1 HMO

  • Meal & Transportation Allowance

  • Rice Subsidy

  • Clothing Allowance

  • 24/7 Teleconsult

  • Free Psychologist Consultation

  • In-house & Online Pharmacy

  • Scholarship Program

  • Retirement Fund

  • Free Meal & Medicine (through Transcom’s Tap Card Rewards)

  • Loyalty Incentives

  • Accidental & Life Insurance

  • Free Shuttle Service

Join our Transcom Family as a Research Analyst!

A Research Analyst is responsible for gathering and analyzing data on consumer behavior, market conditions, and competition in order to provide insights and recommendations to organizations. This role involves conducting market research, analyzing data, and presenting findings to management. The Research Analyst will work closely with Operations & Sales teams to understand and address customer needs, identify market trends, and develop meaningful insights for the brands and internal Operations.

  • Collect data on brands, consumers, and the marketplace and consolidate information into actionable items, reports, and presentations

  • Conducting market research to identify industry trends and consumer behavior

  • Compile and analyze statistical data using modern and social medial methods to collect it

  • Interpret data, formulate reports and make recommendations

  • Provide competitive analysis on various companies’ market offerings, identify market trends, pricing/business models, sales, and methods of operation

  • Remain fully informed on market trends, other parties researches and implement best practices

  • Communicating with internal teams to understand and address customer needs

What we are looking for:

To be successful in this role you must…

  • Exposure to corporate marketing.

  • Reader, curious - likes to get into details and know why.

  • Stays up to date with evolving market trends.

  • Articulate

  • Patience

  • Awareness of SEO/SEM

  • Storytelling

  • English proficiency (written and spoken).

  • Understanding of US & UK markets.

  • Search engines, web analytics, and business research tools acumen.

  • Above-average communication and presentation skills.

  • Ability to work independently and manage multiple projects simultaneously.

  • Bachelor's degree in market research, statistics, business, or a related field.

  • Strong analytical and problem-solving skills.

  • Experience with data analysis, qualitative and quantitative techniques.

  • Strong knowledge of market research techniques and tools.

  • Experience in consumer research and analysis is a plus.

  • Expertise in MS Office, and Google Suite (documents, presentations, spreadsheets).

  • Well-versed in Social Media tools.

What Life at Transcom is like
At Transcom, we’re relentlessly committed to our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.

We are highly driven by our "Malasakit" culture. Transcom, in its very core, is all about an inclusive team that is focused on people. It all comes down to setting the bar for dignity, equality, and respect. It means that each one takes part in proactively shaping, cultivating, and building the company we want to work and live in. This is why genuine concern is so vital to us.

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