Talent Acquisition Specialist in Orebro/Stockholm

Location: Sweden, Örebro

Job category: Human Resources

Language: Swedish

Transcom is a global customer experience specialist providing excellence in customer care, sales, technical support and credit management services. We have 30,000 customer experience specialists, based in 85 centres across 27 countries, working in 33 languages and due to our recent success we are expanding again! 


No two days are the same, however on a typical day you will aim to support in creating an outstanding candidate experience, secure demanding hiring needs, build our brand & improve our tools and processes. You will:

  • Support hiring teams to ensure that the best talent is hired, by taking care of the end-to-end recruitment processes; from job ad creation, selection of candidates, conducting interviews & assessments to offer & on-boarding.

  • Identify relevant sourcing channels, for mainly roles within Nordic speaking customer service.

  • Work hands-on in improving our various candidate touch points; through improving our recruitment tools & processes.

  • Contribute in building & strengthening our employer brand through internal and external channels, for attracting Transcom's most valuable assets – our people!

  • Ensure that the multiple recruitment needs are fulfilled within the SLAs and deadlines.

  • Develop and maintain relations with stakeholders across functions and geographies.

  • Provide support to other locations within Europe.


As a Talent Acquisition Specialist, you will be a part of a diverse Northern European TA community & report to the Talent Acquisition Team Leader in Sweden. We prioritize fun & balance, trust & transparency and you will be provided many opportunities to grow & develop with us. We value empowerment and self leadership; meaning you will have full ownership & responsibility of your Talent Acquisition tasks in Sweden.

You will be based in Orebro or Stockholm, Sweden and will work closely with the Talent Acquisition teams based across Europe, who collectively ensure the best candidate journey, while helping each other to develop & grow. Read more about us at www.transcom.com


  • Love working with people & listening to candidates talk about their life, work & dreams – while you analyze how they fit into our open positions & work environment.

  • Minimum 1 year experience in end to end recruitment.

  • Swedish & English language is essential

  • Identify and engage talent, to provide a unique and positive candidate experience.

  • Be aware that people are more than just their resumes & think out of the box on how to attract the best talent for our open positions.

  • Provide support and challenge hiring decisions, to secure diversity in our recruitment.

  • Adapt to requirements in various locations and collaborate with other teams to provide a smooth recruitment process. 

  • Be passionate about building and promoting the employer brand, through internal and external channels.

  • Know the power of first impressions; taking care of newcomers will lead to more engaged, and better performing employees.

  • Thrive on working across cultures and nationalities and know that diverse teams make better business decisions.

  • Understand the importance of digitalization. You have a good understanding of recruitment systems, social media & tools and leverage them in your recruitment processes.

What life at Transcom is like!

At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.


Perhaps there is something that you are wondering about? Please contact Ashleigh - ashleigh.harkus@transcom.com. 

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