About the report

Reporting period: January – December 2017

Reporting standard: Global Reporting Initiative Standards

Publication of previous report: June 2016

Report boundaries

The report is based on the new Global Reporting Initiative Standards (GRI Standards), according to the core option, the EU Non-Financial Reporting Directive (Directive 2004/95/EU) and the Swedish legislative Annual Accounts Act (ÅRL), hence this report acts as Transcom’s Statutory Sustainability Report.

Communication on progress (Cop) information 

We are a signatory of the UN Global Compact, which is a United Nations initiative to support businesses to implement sustainable policies, and report on their progress. Additionally, to the focus areas of our sustainability program, Transcom fully supports the ten principles of the UN Global Compact with respect to human rights, labor rights, environmental care and anti-corruption work. These principles are an integral part of our corporate strategy, business culture and day-to-day operations. We are whole-heartedly committed to ensuring that we comply with the UN Global Compact and its principles.

Report scope

During 2017 we divested our operations in Peru, thus this has been excluded from our report. A major organizational change has been the appointment of our new CEO and that Transcom has become sister company with Xzakt following an acquisition by Altor.


People data

People data has been collected from Transcom’s HR system, SAP. Head count is used for all employee data. In disclosure 102-8, on information on employees and other workers, it was not possible to split the data by employment contract and type for the Corporate, Transvoice, and Chile units. The GRI indicator compilation is planned to be integrated in the system for the forthcoming sustainability report. In disclosure 405-1, on diversity of governance bodies and employees, is partially reported as data cannot be divided into age categories due to limitations in the system. The gender split on executive management is per the first of January 2018. Transcom’s operations Corporate, Transvoice, and Chile are excluded from 405-1.

Environmental data

The material aspects “Reduce and have proper disposal of e-waste” and “Have ethically and environmentally friendly suppliers” do not have quantitative indicators for 2017 as the results from measurements and assessments are to be compiled in 2018 from the supplier evaluation system. The aspects are described with complete and extensive management approach disclosures.

On the emissions and energy indicators 302-1, 302-3, 305-1 and 305-2 the emissions factor has been manually standard calculated to 0 for all energy sources being renewable, more specifically hydro, wind, and solar power. The current energy data information provided globally by the suppliers does not include a LCA based emissions factor so the estimate is set at 0 for the production only.

Data for scope 1 and 2 emissions are based on the Greenhouse Gas Protocol standard for calculating data. Scope 3 emissions includes business travel and is provided by third party.

External assurance

No independent third party assurance has been conducted on the GRI-data. However, Ernst & Young Sweden AB has conducted an assurance in accordance with FAR’s auditing standard RevR 12.



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