Customer Experience Seminar at Transcom Stockholm focusing on performance in an ever-changing world
Our first breakfast seminar received top ratings from the participants when they responded to our anonymous evaluation. I‘d like to believe that those ratings was one of the main reasons for a rather large group of selected clients to defy the early morning spring rain and show up when Transcom’s second customer experience breakfast seminar in a series of four took place last Thursday. The overall purpose of the seminar series is to give the audience both inspiration and tools for personal as well as organizational growth and as mentioned in my previous post we are fortunate enough to have Johan Plate and Thomas Fogdö, two of Sweden’s most renowned experts in the field of performance psychology, to guide us.
This time Johan and Thomas focused on performance in an ever-changing world and the courage to meet the challenges of the future. During an hour and a half we were listening, learning and laughing. There were also discussions and short moments of reflection. I think we all found this session just as, or perhaps even more valuable than the last time since we could continue to fill our personal mental toolbox with performance strategies and methods. With two great seminars completed we at Transcom are very much looking forward to meeting Johan, Thomas and our group of courageous clients for a third time in September. If you can join that group? Sure you can, just send me an email and I’ll invite you to something that most likely will give you new ways of thinking.