Transcom Holding AB (publ): Brent Welch to be elected as new Board Member of Transcom

Helene Ruda Dec 17th, 2019

Transcom Holding AB (publ): Brent Welch to be elected as new Board Member of Transcom


Transcom Holding AB is pleased to announce that Brent Welch is to be elected to the Transcom Board, adding in-depth sales and operational expertise supporting Transcom in its next phase of profitable growth.

Brent Welch has 35+ years of experience running global operations including over a decade with Teleperformance, the largest world-wide outsourced contact center provider.  He held several executive positions there including Global COO. He has received Tele-professionals Consultant of the Year Award and TMC’s Lifetime Achievement Award, and since 2017 active in his own management and strategy consulting firm.

“We are very pleased to have someone as highly qualified as Brent Welch join our Board of Directors. His hands-on; in-depth contact center operations, management and sales expertise can be leveraged to move Transcom to the next level and beyond, especially in gaining a stronger foothold in the North American market where his insights will be highly valuable”, says Transcom Chairman Fredrik Cappelen.

Transcom is an international customer experience provider with about 27,000 employees serving Europe, North America and the global English-speaking markets. Over the last two and a half years, Transcom has developed a strong digital offering, and is growing quickly in segments such as e-commerce, financial services and logistics.

This information is information that Transcom Holding AB is obliged to make public pursuant to the EU Market Abuse Regulation and the Securities Markets Act. The information was submitted for publication, through the agency of the contact person set out above, at 8:00 CET on December 17, 2019.

Press release pdf