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Cristina Martinez Apr 5th, 2018 Business & Performance

Transcom Spain obtains ISO 18295 quality certification for Contact Center services


. AENOR grants this specific certification to one of Transcom’s services. Transcom is the first company in Spain to obtain the certificate according to the new international standard ISO...

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Alejandro Menjura Molina Dec 9th, 2014 Business & Performance

Transcom Lima is the first Latin American contact center to receive Quality Certification UNE-EN 15838


AENOR has awarded our site in Lima, Peru, with the quality certification for customer contact centers according to UNE-EN 15838, a model for quality management and performance in all aspe...

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Marcos Tercero Oct 31st, 2014 Business & Performance

Transcom invited to participate in AENOR's event in Lima


Transcom was invited to participate in the presentation event of the standard UNE-EN 15838, organized by AENOR in Lima, Peru, in order to promote the cited standard of quality, specific f...

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