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Passionate about creating smarter people experiences every day

Emanuele Vitale Jun 22nd, 2016 Innovation

How personalized services can improve the customer experience in a new Smart Digital Ecosystem


Customer Experience is a pervasive question that extends into the world of Contact Centers. Today it is vital for services offered to satisfy the needs of increasingly attentive, demandin...

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Fidel Rodríguez Feb 19th, 2014 Business & Performance

Innovative teamwork in Transcom San Fernando provides business intelligence to telecom client


There are few markets as competitive as the Spanish telecom sector. To point this out; from January to May 2013, more than 2.9 million of mobile portabilities took place in a 55 million a...

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