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Passionate about creating smarter people experiences every day

César Mesa Aug 25th, 2014 People

How Transcom Sevilla uses sport as a motivational and performance improvement tool


At Transcom we know that one of the key success factors in our business is our adaptability. That is why we at Transcom Sevilla strive to differentiate ourselves from our competitors by h...

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Fernando Oliveira Aug 18th, 2014 Business & Performance

How to transform an inbound support service from a cost into a profit generator


About 18 months ago, one of our clients launched a new inbound service, designed to handle technical support. As in most of the support services we handle for this client, this project in...

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Alan Girón May 30th, 2014 Business & Performance

Transcom Lima is growing


Since December 2013, our site in Lima has experienced an increase in operations via new outbound services to clients in sectors such as telecom, insurance, NGOs and entertainment. This gr...

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Fidel Rodríguez Mar 21st, 2014 People

How Master Class programs improve customer service and increase sales


Good teamwork implies that everybody can learn from his or her teammates, jointly creating and delivering an extraordinary service to our clients. That’s why Transcom San Fernando has dev...

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