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Passionate about creating smarter people experiences every day

Dirk Werner Aug 6th, 2015 Business & Performance

Transcom finalizes multi-lingual customer service transition for an innovative e-commerce provider


Our client, a lifestyle fashion company that offers an engaging and personalized shopping experience to over 35 million members worldwide through its portfolio of brands, was looking for ...

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Roberto Boggio Mar 11th, 2015 Perspectives

Customer service – a strong growth driver in e-commerce


In recent years e-commerce has reported staggering growth worldwide. In June 2014, Ecommerce Europe published its 2014 report on European e-commerce in the Business to Consumer (B2C) mark...

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Matteo Ferrari Sep 5th, 2014 Business & Performance

The world’s leading eyewear brand chooses Transcom to set its sights on the future


At the end of a tender process that involved the world’s top players in the contact center industry, the company that represents Italian global excellence in the eyewear sector has chosen...

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