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Passionate about creating smarter people experiences every day

Aldo Defusco Oct 26th, 2016

Empowerment, delegation and control: a model of accountability that increases customer satisfaction


  Transcom manages customer care activities for a global online payment leader from the company’s Lecce and Tunis sites.

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Walter Spadoni May 7th, 2014 Perspectives

What makes a company great is the customer service it offers


Today, businesses in all sectors continue to invest more and more in their Customer Service. Products and their characteristics (quality, price and distribution channel) are no longer the...

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Transcom WorldWide AB
Visiting: Hälsingegatan 40, 15th floor
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