I am very pleased to announce that we have recently implemented a revolutionary app for Transcom’s agents in Sweden starting in Eskilstuna. The mobile app allows agents to access their in...
The contact center industry has over the past 20 years gone through some significant changes and developments. Many of us have experienced, and been part of, the introduction of new tools...
Another proud moment for Transcom Philippines for being the winner of 2014 Frost & Sullivan Philippines Contact Center Outsourcing Growth Excellence Leadership Award! The Philippines ...
For more than three years now, Transcom Germany’s team in Halle has handled the customer support for one of our client’s GPS devices and smartphone apps. During this time, we have built a...