Another proud moment for Transcom Philippines for being the winner of 2014 Frost & Sullivan Philippines Contact Center Outsourcing Growth Excellence Leadership Award! The Philippines ...
For more than three years now, Transcom Germany’s team in Halle has handled the customer support for one of our client’s GPS devices and smartphone apps. During this time, we have built a...
One service that is fast gaining a foothold in the customer care management Industry is Knowledge Management (KM). A recent study shows that 70.1% of companies are institutionalizing KM i...