Take the challenge with Transcom Poland
This year, we made a decision to implement the “Take the challenge” program in Transcom Poland. The aim of the program was to raise the need of sharing knowledge and ideas within the comp...
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A cooking course in Transcom Italy inspires teamwork
During the autumn of 2014 Transcom Italy organized a special training course for their top executives and managers. Their task was to: Cook a full meal to share and enjoy together Prepa...
How Transcom Netherlands uses role play to embrace good leadership
Within Transcom Netherlands there’s strong focus on personal development for our team leaders. As mentioned by Manuel Alcaide in a previous blog post: “middle managers’ leadership can mak...
Building leadership in Transcom Atica
In the contact center industry, middle managers’ leadership can make the difference between success and failure of services and projects. In Transcom we deliver services that engage large...
“Out of the Box Day” empowers team leaders at Transcom Ribeirao
Team leaders truly play a key role in our organization. They are the ones that have the shortest path to our agents’ minds and hearts. We know that many times, no matter how much agents l...
Translibrary, a new leadership initiative at Transcom Leon
Transcom is truly a people’s business and we all agree about the importance of having motivated agents in our teams in order to do a good job and produce the best results. At Transcom Leo...