Transcom's value proposition
At Transcom, we take pride in our ability to deliver outstanding customer experience. Our work to continuously develop and refine our Value Proposition builds on three major elements that...
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Transcom affirms leadership in customer care for the white goods sector
New European multilingual project launched in Belgrade Transcom affirms its leading position as a provider of excellent customer care services for the white goods sector, which contribut...
The world’s leading eyewear brand chooses Transcom to set its sights on the future
At the end of a tender process that involved the world’s top players in the contact center industry, the company that represents Italian global excellence in the eyewear sector has chosen...
Diversity of cultures and languages enables us to deliver the best service to our clients’ customers
We employ over 650 people at our Madrid center, serving a major player in the Spanish financial sector with a strong international presence. For this client, Transcom manages customer car...
Why our clients outsource
Several independent consultants, such as Gartner and KPMG, have recently highlighted the value of outsourcing business services. In our market, the secret of success is to ensure that eve...