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Passionate about creating smarter people experiences every day

Agnese Cotardo Apr 21st, 2017 Innovation

Improved customer experience and reduced cost through speech analytics


Speech analytics is one of the fastest growing tech segments in the contact center market. This is a technology that delivers rapid insight into a range of improvement opportunities, base...

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Claudia Balboa Riquelme Sep 12th, 2014 Business & Performance

Transcom Chile launches new outbound service for local client


One of Transcom Chile’s main priorities is to expand our local client base. Therefore, we are pleased to announce the launch of a new outbound service for a client within the financial se...

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