Meet Bashir Ishak - Team Leader in Borås
Bashir is one of our many great team leaders at Transcom Borås, Sweden. He joined Transcom 7 years ago and has gained a lot of experience since then. We would like to give a special than...
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Transcom Sweden participates in Step Count Challenge in association with Save the Children
During five weeks in April and May, 273 employees from three sites in Sweden and the Corporate Head Office in Stockholm participated in a Step Count Challenge in association with the orga...
Transcom Sweden offer agents Workforce Management on their smartphone
I am very pleased to announce that we have recently implemented a revolutionary app for Transcom’s agents in Sweden starting in Eskilstuna. The mobile app allows agents to access their in...
An innovative trainer that thinks outside the box
My name is Linda and I’m the value ambassador in Sweden for Transcom’s core value Innovation. I’ve worked at Transcom Karlskoga for about two and a half years. I started, as many others, ...
Transcom supports women's shelter in Karlskoga
You have probaly heard about Transcom's CSR program, Transcom Cares. One of the focus areas in this program is community engagement (the other two being people development and equality &a...
Making a career at Transcom
As mentioned in earlier posts, Transcom is one of the largest employers in Karlskoga, Sweden and often one of the first work experiences for many young adults there. It's a nervous and, a...
How Transcom Sweden developed a successful chat service for one of the largest mobile telecommunications providers in Europe
Transcom’s client is one of the largest mobile telecommunications providers in Europe and we have provided customer care services and support for this company for ten years. Our client of...
From Contact Center to Engagement Center
The contact center industry has over the past 20 years gone through some significant changes and developments. Many of us have experienced, and been part of, the introduction of new tools...
Transcom Borås supports the victims of the Balkan flooding
At Transcom, charity engagement is a part of our DNA. But sometimes you feel extra proud of your employees. One of our employees at Transcom Borås in Sweden got the bad news that his hom...
Transcom Sweden proudly presents our value ambassadors for 2014
Transcom’s values Passion, Excellence and Innovation are a part of our everyday work. In Sweden, we recently encouraged all our employees to nominate themselves or one of their colleagues...