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Passionate about creating smarter people experiences every day

Daniel Illmann Nov 26th, 2015 Innovation

How video tutorials improve customer experience and cut costs


For the last five years, Transcom Germany has been working with a leading satellite navigation brand, offering first and second level technical assistance to drivers who buy a GPS unit. W...

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Annica Strahner May 19th, 2015 Perspectives

Leading the way in Customer Experience


This year Transcom celebrates 20 years in business. Since we opened our first site in Karlskoga, Sweden in 1995, the company has grown from a single-country, single client operation into ...

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Alberto Martínez Bernardo Feb 16th, 2015 Business & Performance

Transcom´s quality recognized at the 2014 CRC Gold Awards in Madrid


The Customer Relation Expo is the most important meeting point in Spain for professionals and clients in the contact center and customer service industry. The edition for 2014 took place ...

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