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Payroll Manager (North America)

Location: Philippines, Pasig City, Ayala 30th

Job category: Human Resources

Language: English

Transcom is looking for talented individuals like you to join our awesome team! Be the next Payroll Manager (North America) for Transcom.


Job Objective:

  • To assure the accurate and timely payroll inputs for NA. All PAFs should be completed in time for payroll
  • processing.
  • To assure that payroll is run accurately and credited to employees’ accounts on a timely manner
  • To assure accurate processing and tracking of employee benefits
  • To be able to address all issues/concerns raised by employees about their pay disputes and benefits
  • To manage all requests about off-cycle pay or special pay-out if needed to resolve/close the payroll disputes
  • To assure that reports are accurately submitted to Finance and WFO teams on time.
  • To assure that year-end activities are process without delay and tax returns are sent on time to the employees.
  • To help with some of the NA processes such as running statutory reports, CRT, ad hoc reports from SAP and serve as backup in running NA payroll


Essential Duties & Responsibilities:

  • Manage payroll inputs raised via PAF in time for payroll processing. All payroll inputs should be
  • accurate to avoid rework.
  • Ensure payroll runs in ADP and credits employees’ accounts on time.
  • Ensure accurate processing and tracking of employee benefits
  • Ensure that all issues/concerns are addressed on pay disputes and ensures that they are
  • resolved.
  • Assure that reports are prepared on a timely manner and communicates with internal clients to
  • provide value-added and consultative services.
  • Manage all the processes for NA payroll such as running statutory reports, CRT ad hoc reports from SAP as required and serves as back-up in running NA payroll.


Additional Specific Duties & Responsibilities:

  • US Payroll Processing
  • Stakeholder Management
  • Address any Payroll Dispute and provide solutions


Job Specifications (Qualifications, Skills and Experience):

Educational Background:

  • Graduate of Bachelor’s Degree, preferably in Human Resource, Finance or Accounting

Work Experience:

  • Must have work experience related to US payroll, Solid ADP experience.
  • Have processed US Payroll for at least more than 500 FTEs.
  • At least 3-5 years’ experience in managing or leading a Department.
  • Skills Requirements:
  • Patient and Meticulous
  • Strong Analytical Skills
  • Problem Solving Skills
  • Very good Stakeholder Management and People Skills
  • Good command of written and spoken (English language)


What's in it for YOU

Driven by our "Malasakit" culture, we make certain that our team members are well-cared for. Hence we are proving these employee benefits, which you'll be able to utilize once you join our team! 

  • Day 1 HMO
  • Meal & Transportation Allowance
  • Rice Subsidy
  • Clothing Allowance
  • 24/7 Teleconsult
  • Free Psychologist Consultation
  • In-house & Online Pharmacy
  • Scholarship Program
  • Retirement Fund
  • Free Meal & Medicine (through Transcom’s Tap Card Rewards)
  • Loyalty Incentives
  • Accidental & Life Insurance
  • Free Shuttle Service


What Life at Transcom is like

Transcom is a firm believer in putting people first. We have cultivated a culture of focusing on and caring for our employees, ensuring that they are provided with rewards, privileges, and amenities that are relevant, valuable, and easily available.

We are highly driven by our "Malasakit" culture. Transcom, in its very core, is all about an inclusive team that is focused on people. It all comes down to setting the bar for dignity, equality, and respect. It means that each one takes part in proactively shaping, cultivating, and building the company we want to work and live in. This is why genuine concern is so vital to us.




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