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Transcom continuously invest in Innovation, which is one of our company’s core values along with Passion and Excellence. Through strategic partnerships and with the continuous dedication of our internal Innovation Team, Transcom is able to interpret trends and recognize the most promising technology to develop and extend the company’s range of services on an ongoing basis.

As a result of this strong innovative thrust, Frost & Sullivan has awarded us the 2015 Award for “European Visionary Innovation Leadership in the Outsourced Contact Center sector”. Visionary Innovation is the ability to innovate today in the light of perceived changes and opportunities that will arise from Mega Trends in the future. It is the ability to scout and detect unmet (and as yet undefined) needs and proactively address them with disruptive solutions that cater to new and unique customers, lifestyles, technologies, and markets

To learn more about the latest technological and process innovations developed by Transcom for its clients, read our most recent articles.