Compliance Officer for Privacy - Manila, Philippines

Location: Philippines, Pasig- Tiendesitas

Job category: Facilities and Security


Transcom is looking for talented individuals like you to join our awesome team! Be the next Compliance Officer for Privacy for our Transcom Pasig site.

Join our Transcom Family as an  Compliance Officer for Privacy

The Compliance Officer for Privacy, as a member of the Risk Group, fulfills a support function within the Transcom organisation. 

  • Compliance Monitoring Assists the Data Protection Officer (DPO) in monitoring compliance with the Data Privacy Act of 2012, its IRR, and other issuances of the National Privacy Commission (NPC) and relevant data protection laws.
  • Participates in endorsing renewal of certifications and accreditation necessary for maintaining the required standards for data processing.
Privacy Impact Assessment 
  • Participates in privacy impact assessments relative to data-processing systems or activities, projects, and programs of Transcom, its affiliates, and its subsidiaries. 
Complaints Handling 
  • Assist the Data Protection Officer (DPO) in providing recommendations regarding complaints and exercising the rights of the data subject. 
Data Breach Management 
  • Ensures proper security incident and Data Breach Management of Transcom, its affiliates, and its subsidiaries including preparation and submission of reports to the National Privacy Commission. 
  • Serves as an alternate contact person of the National Privacy Commission or authorities concerning matters of data privacy and information security. 
  • Informs, cultivate awareness, and conducts training on data privacy and data protection within Transcom, its affiliates, and its subsidiaries including relevant laws, rules, regulations, and issuances of the National Privacy Commission. 
  • Coordinates cooperate and seek advice from the National Privacy Commission regarding matters of data privacy and information security. 
Policies, Procedures, and Vendor Agreements
  • Develops, reviews, and/or revises policies, procedures, guidelines, forms, projects, vendor agreements, and programs of Transcom, its affiliates, and its subsidiaries relating to data privacy and data protection. 

What we are looking for:

To be successful in this role you must…

  • Risk Analysis and Risk Management, including compliance against privacy regulations locally and globally 
  • Working knowledge of Information Security Frameworks (ISO 27001 or NIST) 
  • Data Privacy Act of 2012  
  • Regulatory Compliance 
  • Business Continuity and Disaster Recovery 
  • Communication and Presentation Skills 
  • Vendor Contracts and Agreements as well as Data Sharing Agreements 
  • Highly analytical, keen attention to details and process-driven 
  • Have the ability to work in a fast-paced environment under pressure, with multiple competing priorities and deadlines 
  • Have strong documentation skills 
  • Have communications, organization, and implementation skills 
  • Have strong analytical skills 
  • Enjoy / thrive on teamwork and results oriented 
  • Be highly flexible and willing to partner with Transcom employees at all levels to get the job done 
  • Have good knowledge in standard MSOffice applications and the ability to stay organized 
  • Fluent in English (both written and oral) communication 
Work Experience 
  • DPO ACE Level 1 Certified or its equivalent 
  • At least three (3) years’ experience as Compliance Officer for Privacy, preferably in a BPO environment

What's in it for YOU

Driven by our "Malasakit" culture, we make certain that our team members are well-cared for. Hence we are proving these employee benefits, which you'll be able to utilize once you join our team! 

  • Day 1 HMO
  • Meal & Transportation Allowance
  • Rice Subsidy
  • Clothing Allowance
  • 24/7 Teleconsult
  • Free Psychologist Consultation
  • In-house & Online Pharmacy
  • Scholarship Program
  • Retirement Fund
  • Free Meal & Medicine (through Transcom’s Tap Card Rewards)
  • Loyalty Incentives
  • Accidental & Life Insurance
  • Free Shuttle Service



What Life at Transcom is like

At Transcom, we’re relentlessly committed to our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.


We are highly driven by our "Malasakit" culture. Transcom, in its very core, is all about an inclusive team that is focused on people. It all comes down to setting the bar for dignity, equality, and respect. It means that each one takes part in proactively shaping, cultivating, and building the company we want to work and live in. This is why genuine concern is so vital to us.

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