Customer Service Representative in Dutch

Location: Lithuania

Job category: Customer Service Representative (CSR)

Language: Dutch

We are looking for a Dutch speaking colleagues with a problem-solving mindset to join a community of customer experience experts. All nimble, curious, driven, lifelong learners and all committed to the world's best-loved brands. Apply now and start something brilliant with Transcom!

What's in it for YOU!

  • Start working full-time or 0.75;
  • Opportunity to choose work type: remote, office or hybrid;
  • 2-3 weeks training course that will introduce you to the specifics of the job;
  • Free weekends, department works I-V, 09:00-19:00;
  • International and inclusive environment, that makes you feel supported, encouraged, and welcome from day one;
  • Work-life balance-based culture;
  • Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists;
  • Salary - 2000 Eur (before taxes). Salary is calculated for full-time work.

Join us as a Customer Service Representative!

Be on the front line of support for clients and deliver impactful work on a company level. In this role, you will:
  • Represent one of the largest logistics companies that provides warehousing and transportation services;
  • Respond via phone to customer queries in a timely and accurate way;
  • Use a variety of modern communication channels to offer the best possible service.

To be successful in this role, the following is needed:

  • Native written and spoken proficiency in Dutch and great English skills (B2 level);
  • Basic software knowledge;
  • Strong verbal and written communication and interpersonal skills, such as empathy and listening;
  • Ability to quickly absorb information, adapt and respond to change;
  • Positive attitude and willingness to provide brilliant customer experience – you believe that customers deserve more than just support.

What Life at Transcom is like!
At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.

We are objective in our recruitment process, so we use standardized testing to get to know you better. Look for tests in your email after applying.

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