Finnish speaking Customer Support Representative

Location: Estonia, Tallinn

Job category: Customer Service Representative (CSR)

Language: English

Transcom is looking for talented individuals like you to join our next-gen Customer Support team! So let’s start something brilliant together: become a Customer Service Representative for Nets. This role will focus on providing an excellent customer experience by fielding inquiries, addressing pain points, and maintaining extensive product knowledge.

What's in it for YOU!

  • Permanent contract
  • Career opportunities, 90% of our managers grew up in Transcom
  • Inclusive industry training
  • Sports compensation every month
  • Fun team events and challenges
  • Motivating salary system- in the beginning 1860 euros (gross). After 6 months 1915 euros and after 12 months 1960 euros. 
  • Learn, grow, explore your talent together with us!

Join us as a Customer Support Specialist!

In this position, you will work with customer service in writing (emails) and orally (by phone) to help solve the issues related to to transfers, payments, financial data, bank card readers and technical support. You will have the chance to give the best customer support possible! You will demonstrate concern to the company’s customers on a daily basis, contribute to a dynamic team and seek the project's success together. Work for NETS, one of Europe’s most innovative, modern, and fastest-growing digital finance and payment solutions companies.

What we are looking for:

  • Someone who can write and speak in Finnish (at least C1 level)
  • Someone who can write and speak in English (at least B2 level)
  • Multi-tasking capabilities
  • Quick solver of technical problems
  • Fast and correct work with numerical data
  • Someone who is good with receiving feedback and wants improve themselves
  • Someone who is available to start on 24h April 2023!

What life at Transcom is like!

Transcom is an international company- we have now more than 30 000 employees globally! We have 85 call centres, across 27 countries where our employees offer the best customer service experience. Join and grow with us!

At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.

Finally, if you find this application form too complicated or have any questions, don’t hesitate to reach out at:

Check your e-mail after applying to this position, there will be short test waiting for you, which will let you learn a little more about yourself! We will inform only the selected candidates about the next recruitment stage.

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