This website uses cookies to technically implement the functions of our site. With your consent, we also use third-party services to improve the functionality of our website as well as for performance analysis and targeting/advertising purposes, which help us to improve our website. By clicking on "Accept all cookies" you declare your consent, which can be revoked at any time. Further information, in particular on the storage period and recipients, can also be found in our data protection notice & cookie policy.

Finnish Technical Customer Support Representative

Location: Estonia, Tallinn

Job category: Customer Service Representative (CSR)

Language: English

We are a specialized customer service company. In the fall of 2021, we celebrated our 21st birthday. Our clients operate in various business areas (finance, logistics, technical support, smart devices, sales, etc.), so our work is diverse, rich, and very dynamic. Every day we create and improve the customer experience.


What's in it for YOU!

  • Working according to a schedule. 
  • Department is opened Monday to Friday from 8.00 till 18.00. On Saturday: 09:00-16:00 and on Sunday: 10:00-14:00.
  • This department is open on weekends. 
  • Career opportunities, 90% of our managers grew up in Transcom
  • Sports compensation every month
  • Fun team events and challenges
  • Learn, grow, explore your talent together with us!
  • Motivating salary system- in the beginning 1860 euros (gross amount). After 6 months 1915 euros and after 12 months 1960 euros. 


Join our Transcom Family as a Customer Support Specialist!

In this position, you will work with customer service in writing (emails) and orally (by phone). You will have the chance to give the best customer support possible! You will demonstrate concern to the company’s customers on a daily basis, contribute to a dynamic team and seek the project's success together. You will have a chance to grow together with one of the fastest-growing start-ups in Europe and work with a product used by millions of people around the world!

What we are looking for:

  • You can write and speak in Finnish (at least C1 level)
  • You can write and speak in English (at least B2 level)
  • You prioritize customers, always willing and wanting to solve their problems
  • You want to give the best customer experience and are good with receiving feedback and constantly improve yourself


What life at Transcom is like!

Transcom is an international company- we have now more than 30 000 employees globally! We have around 50 call centres where our employees offer the best customer service experience. Join and grow with us!

We all grew up here! As many as 90% of executives started their careers from working as customer service specialists, so they have a good understanding and knowledge of all the nuances of customer service and know what a motivated team can achieve.


Check your e-mail after applying to this position, there will be short tests waiting for you, which will let you learn a little more about yourself! We will inform only the selected candidates about the next recruitment stage.



Share this job

More jobs like this

Transcom is looking for talented individuals like you to join our awesome team! Be a Customer Service Representative(CSR) for our Transcom Pasig site. This role will focus on driving customer ...

Philippines, Iloilo City

Transcom is looking for talented individuals like you to join our awesome team! Be a Customer Service Representative(CSR) for our Transcom Pasig site. This role will focus on driving customer ...

Philippines, Davao City

Transcom is looking for talented individuals like you to join our awesome team! Be a HR Compensation & Benefits Specialist for our Transcom

Philippines, Pasig City, Tiendesitas