HRBP Supervisor - Davao, Philippines

Location: Philippines, Davao

Job category: Human Resources


Transcom is looking for talented individuals like you to join our awesome team! Be the next HRBP Supervisor  for our Transcom Davao site.

Join our Transcom Family as a HRBP Supervisor
  • Manage individual employee relations cases, from incident report through final disposition. The incumbent will be responsible to ensure that all cases are properly documented and will be responsible for working on reports and recommendations to Legal and the HR Manager. 
  • Assist the HR Manager in addressing employee relations issues and concerns. 
  • Respond to intermediate queries and manage all aspects of issues across the employee lifecycle. 
  • Be a champion on all ER knowledge and policy development, understand changes in legislation and implement them within the company.
  • Oversee a team of HR specialists and assistants and provide recommendations on changes of employment status of direct reports.  

What we are looking for:

To be successful in this role you must…

  • Have a university degree and/or proven competencies in HR management, labor law, employee relations, and management 
  • Have a proven and successful track record of effective leadership in HR and/or Employee Relations Capacity, 5 years of experience preferred, at least one year of which in supervisory capacity
  • Have in depth knowledge of HR tools that can be used for HR Operations and/or Employee Relations.
  • Have a working knowledge of Philippine Labor Code and its allied laws, rule and regulations 
  • Have a good understanding of CRM best practice and markets 
  • Have experience working for a CRM outsource business
  • Have experience with all varieties of HR issues with a tactical, hands-on approach.  
  • Have experience working in a performance driven environment 
  • Can effectively work with business partners and provide expertise with HR issues.  
  • Can operate independently, understanding when to escalate issues. 
  • Can effectively provide expertise with HR issues at all levels of the organization.

What's in it for YOU

Driven by our "Malasakit" culture, we make certain that our team members are well-cared for. Hence we are proving these employee benefits, which you'll be able to utilize once you join our team! 


  • Day 1 HMO

  • Meal & Transportation Allowance

  • Rice Subsidy

  • Clothing Allowance

  • 24/7 Teleconsult

  • Free Psychologist Consultation

  • In-house & Online Pharmacy

  • Scholarship Program

  • Retirement Fund

  • Free Meal & Medicine (through Transcom’s Tap Card Rewards)

  • Loyalty Incentives

  • Accidental & Life Insurance

  • Free Shuttle Service



What Life at Transcom is like

At Transcom, we’re relentlessly committed to our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.


We are highly driven by our "Malasakit" culture. Transcom, in its very core, is all about an inclusive team that is focused on people. It all comes down to setting the bar for dignity, equality, and respect. It means that each one takes part in proactively shaping, cultivating, and building the company we want to work and live in. This is why genuine concern is so vital to us.

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