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IT Finance Admin

Location: Croatia, Zagreb

Job category: Information Technology (IT)

Language: English

The IT Finance Admin will play a key role in supporting the day-to-day functions of the finance and IT teams. This role requires a high level of attention to detail and consistent follow-up and will be responsible for providing support to the IT Business Controller and the IT Product Houses.
You will have an analytical mindset and the ability to understand both the detail and the bigger picture. You are an ambitious team player with excellent communication and collaboration skills. The role includes interactions with colleagues across functions and countries, which requires excellent communication skills and cultural understanding.

You will be on a general level familiar with the major technology trends such as the moving from on-premise to cloud, application licensing, hardware depreciation and how these impact the financials. Using modern technologies to perform your work is probably something you enjoy and take interest in.

Join our Transcom Family as an IT Finance Admin!

  • Responsible for supporting IT Stakeholders and colleagues within the IT Finance Team regarding various financial topics (actual costs follow up, ensuring proper cost allocation based on the current allocation setup, etc)

  • Supporting IT Product Houses - Supporting and advising IT Stakeholders such as IT Department Heads regarding various matters which require financial support (comparisons between budget and actual and ensuring that the costs/revenues are in line with expectations, making of accruals/provisions, providing additional insights behind the costs/revenues, etc).

  • Providing support for invoice booking and tracking of costs accurately across Group IT, providing ad hoc reporting as required.

  • Supporting other colleagues within the IT Finance Team to help ensure accurate reporting for IT Stakeholders and Group Finance

  • Communicating with Group Accounting on finance-related matters to ensure proper cost allocation

  • Involvement in driving the development of business processes and procedures at the interaction of finance and IT.

  • Interact and ensure great teamwork with several local contacts and take on a holistic view to facilitate better decision making

What's in it for you!

  • Career opportunities - growth within the company, both horizontal and vertical
  • Personal and professional development: e-learning, training, and coaching on the job
  • Comfortable atmosphere and supportive team - we strive for collaborative, informal vibes
  • Opportunity to be innovative and pitch your ideas
  • Multicultural communication and best practice sharing

.What we are looking for:

  • University diploma or degree in Business Administration and Management, Economics or IT

  • Prior experience with IT financial management or experience in IT/network/telecom companies is an advantage

  • 1+ years of experience in creating forecasts and budgets, as well as reporting and analyzing financial statements

  • 2+ years of experience in finance/controlling with a great track record in supporting/advising business/IT

  • Ability to deal with large sets of data, knowledge of MS Excel and Google Sheets

  • Fluent in English, both verbal and written, is a must. Any other language is a plus

What Life at Transcom is like!

We are the voice of our clients. Equipped with intelligent technology, we are a global network of local specialists ambitious about making things work. We continuously evolve to be one step ahead by anticipating the newest technology and trends to improve the customer experience from reactive troubleshooting to active solution-finding. It is what we call Smarter People Experiences.
We are 27,000 customer experience specialists at 50 contact centers and a large network of home agents, delivering services to international brands in various industries across 20 countries in 33 languages. We are TRANSCOM!

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