Job category: Customer Service Representative (CSR)
You are looking for a Work at home opportunity? Look no further. Get a paid training and opportunity for further development too! Are you curious & nimble? You are in the right place, so are we!
What's in it for YOU!
Work experience in an international company and multilingual team
Excellent atmosphere, friendly and diverse environment, teamwork
Paid training and guidance in working with a reputable and strong brand.
Opportunity to further develop yourself with a focus on skills development.
Competitive remuneration package
We work together in teams and together towards a common goal where everyone helps each other.
Flexible work environment and working schedule .
Work from home possibility within Italy
Join our Transcom Family as Swedish Speaking Customer Experience Representative!
Become an expert and provide an outstanding service to our customers
Administratively process the customer experience cases via a different application
Use a variety of modern communication channels to offer the best possible service
Fluent language skills in Swedish and English
Exceptional writing and speaking abilities to provide clear and empathetic customer
Must demonstrate strong communication and interpersonal skills
Requires basic software knowledge
Secondary school is required
It would be helpful to demonstrate these capabilities
Displays passion for and responsibility to the customer
Displays innovation in everything you do
A strong drive to complete tasks
Displays personal and corporate integrity
What life at Transcom is like!
Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers and work-at-home agents. We are 26,000 customer experience specialists at 50 contact centers across 22 countries, delivering services in 33 languages to international brands in various industry verticals. At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.
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