Job type: Administrative Support Workers
Do you love helping people and sharing your knowledge?
Do you want to grow your career with a company that rewards your hard work?
Do you want to improve your work / life balance and work from the comfort of home?
Join our Transcom family as a Work At Home Technical Support and Customer Service Agent!
In this Full-Time employee role, you’ll support our client’s customers with their questions related to billing and account maintenance. Customers may have questions about services on their account, need help enrolling in or canceling a service, or disputing a charge. You'll support them with these services, as well as provide technical support and troubleshooting on the devices using these services.
We’ve got an exciting career opportunity for you, if you can:
What's In It For You?
Must live and work in one of the following provinces: Manitoba, New Brunswick, or Ontario
Home Office Requirements
For this Advisor position, Transcom provides you an all-in-one computer, monitor, and headset. The computer contains a built-in webcam that is required to be used for training and meetings. Although the computer is provided if you are hired, you will need a home desktop or laptop computer that is hardwired using an Ethernet connection to complete the typing and internet speed assessments during the application. This is a requirement to be considered for this employment opportunity.
Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers and work-at-home agents. We are 28,000 customer experience specialists at over 60 contact centers across 25 countries, delivering services in 33 languages to international brands in various industry verticals.
We are the voice of our clients. We are Transcom.
Right now, we are growing our virtual footprint in North America and currently hire remote employees in 32 states and 6 Canadian provinces. Proud to be recognized by FlexJobs as #10 on their list of the Top 100 companies to watch for remote work in 2021.
We are passionate about people and look forward to meeting you!
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