BLOG

05 April 2024

Three CX strategies to help address an uncertain economy. - guest blog by Jonas Berggren

28 March 2024

What is contact center automation?

22 March 2024

AI in CX: you need to lean in or lose out. - guest blog by Jonas Berggren

12 March 2024

Transcom Chats about Trust and Safety - with Iulian Bacain

07 March 2024

Transcom Chats with Aron Bodin. - AI series

01 March 2024

Meet brilliant India.

22 February 2024

Automated call center: the ultimate guide.

15 February 2024

Diffusion of responsibility. - Fighting prejudice series

12 February 2024

Embracing customer experience excellence in 2024: trends shaping the future.

08 February 2024

Specialized LLMs create a better future for AI in CX. - guest blog by Jonas Berggren