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Industry Expertise

Transcom serves more than 350 clients across the globe in virtually every industry and area of public service.

Many of our clients compete in fast-moving, mass consumer markets that demand extreme levels of responsiveness to shifting consumer needs and preferences.

Transcom has deep know-how in a wide range of industries, including telecommunications & media, financial services, government, pharma, travel, white goods, e-commerce and retail. Customer experience is a significant differentiator in all these sectors, and the quality of customer care service delivery continues to play a major role in influencing customer choice when deciding which brands to do business with.

Working with Transcom allows you to accelerate your customer experience journey by leveraging best practices developed through years of experience in supporting some of the world’s largest and most trusted consumer brands.

Here below we summarize what Transcom Italy does for some clients in various industries.