Location: Philippines, Pasig City, Tiendesitas
Job category: Operations
Transcom is looking for talented individuals like you to join our awesome team! Be a Reporting Analyst for our Transcom Pasig site. This role is responsible for supporting contact centre in reaching and exceeding performance targets and Client agreements by proactively measuring, tracking, analysing and reporting with actual and historical data. The position will be proactive by setting up accurate measurement matrixes and to have deep knowledge of the contact centre software, supporting management in executing their business decisions with a high amount of precision and consistency.
Join our Transcom Family as a Reporting Analyst:
What we are looking for:
What's in it for YOU
Driven by our "Malasakit" culture, we make certain that our team members are well-cared for. Hence we are proving these employee benefits, which you'll be able to utilize once you join our team!
What Life at Transcom is like
Transcom is a firm believer in putting people first. We have cultivated a culture of focusing on and caring for our employees, ensuring that they are provided with rewards, privileges, and amenities that are relevant, valuable, and easily available.
We are highly driven by our "Malasakit" culture. Transcom, in its very core, is all about an inclusive team that is focused on people. It all comes down to setting the bar for dignity, equality, and respect. It means that each one takes part in proactively shaping, cultivating, and building the company we want to work and live in. This is why genuine concern is so vital to us.
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