About us

Transcom established operations in Serbia in July 2014 in Belgrade and it operates today with a total capacity of over 200 seats.

Transcom Serbia represents our newest near shore contact center dedicated to offer Transcom full range of services to major European Clients and their customer bases.

Transcom Belgrade can deliver services in all most widespread European languages including English, German, French, Italian, Spanish, Dutch and Russian.

The present portfolio of Transcom Clients in Serbia includes companies from the following industries:

Financial Services

  • Our Client is a leading Luxembourg online Bank that was founded in 2005 and entered the German and Luxembourg markets as an internet based bank specializing in credit cards.
  • We are currently providing a wider set of services including multi-channel customer care, back-office and pre-collection in French and German languages.

Internet & Telecoms

  • Transcom Serbia delivers assistance and support (inbound and back office activities) for the German customers of one of the world’s leading providers of web hosting services. This rapidly expanding company - based in Germany and with operations in Europe, the USA, Canada, Mexico and the Philippines - is recognized as the world’s best web hosting provider.