APPLICANT NOTICE ON DATA PROCESSING
This applicant notice on data processing (“Notice”) will provide you with information on our data processing activities with respect to individually identifiable information about applicants applying for positions at the Transcom group of companies. Please be assured that every application is reviewed and every candidate selection is conducted based on equal and standardized criteria, so there is no room for unequal treatment of candidates.
I. INFORMATION ON THE CONTROLLER
Transcom Worldwide Tunisie S.a.r.l with the office Tunis, Immeuble LLOYD, Lot B1, Angle Avenue Med Fadhel Ben Achour & rue Ahmed Hamza, Centre Urbain Nord (“Transcom” or “we”) is the data controller with respect to the data processing activities detailed in this Notice .
II. YOUR PERSONAL DATA/PURPOSES AND LEGAL BASIS OF THE PROCESSING
The personal data categories that we process are as follows ("Personal Data"):
- Full name, gender, contact details (address, phone number, email address), place and date of birth.
- Professional and educational experience.
- Test scores and assessments.
- Written and spoken language and IT assessments.
- Language skills.
- Eligibility to work in the Country you are applying;
- Any other information you provide in your CV, cover letter and/or the documents you provide with your application and/or in the job interview.
- The status of your application.
- A certificate of good conduct (if legally required).
- Recordings of video interviews (in some cases; if you have given your consent).
The provision of Personal Data is necessary for the decision whether an employment contract with you will be concluded (hiring decision). The provision of Personal Data by you is voluntary. However, if you do not provide your Personal Data, the application process may be delayed and/or we may reject your application.
1. Processing Purposes
We process your Personal Data to the extent permitted or required under applicable law, for the following purposes. Furthermore, Transcom relies on the following legal grounds for the processing, of your Personal Data:
Determining your suitability for the position you are applying for as part of the application process
Protect the legal interests of Transcom, in particular as required to defend against legal claims
Complying with applicable laws and pre-employment-related requirements along with the administration of those requirements, such as employment and immigration laws
Responding to and complying with requests and legal demands from regulators or other authorities in or outside of your home country
Compiling anonymous statistics and reports and monitoring anonymous Key Performance Indicators (KPIs) regarding our application and talent management processes
Keeping your Personal Data in our Talent Pool to consider and contact you for future positions in case we cannot offer you a position at this time
Sending you candidate experience surveys before, during and after the recruitment process and processing your answers to improve our application and hiring processes
Sending you our job newsletter to inform you of open positions at Transcom that might be relevant for you
Other purposes for which you have given your consent to the processing of your personal data
III. DATA TRANSFERS AND RECIPIENTS
To other group companies: We may transfer your Personal Data to other parties, as permitted for the legitimate interests of Transcom (i.e. in light of our global structure to allow for global recruitment and to allow all relevant managers and recruiters which may be located at different Transcom group companies to review the application).
Transcom’s application management is carried out in cooperation with Transcom WorldWide AB, Hälsingegatan 40, 15th floor, PO Box 45033, SE-104 30 Stockholm, Sweden (Transcom WorldWide). In accordance with Art. 26 GDPR, Transcom WorldWide is jointly responsible with the company whose job adverstisement you are applying for for the processing of your application data.
Third parties: Transcom and/or other Transcom group companies may also transfer your data to governmental agencies and regulators, courts, and government authorities, all in accordance with applicable law and to external advisors acting as controllers (e.g., lawyers, accountants, auditors etc.).We also cooperate with recruitment agencies and exchange personal data in case you were referred to us by them.
Service providers (within and outside Transcom group): Transcom contracts with third party service providers or other Transcom group companies as part of its normal business operations to carry out certain recruitment- and human resources-related or IT-related tasks, global HR management (i.e., global recruitment, to provide secure global systems and networks as a service provider to the companies in Transcom group where all or some Transcom group companies can process Personal Data). Transcom also contracts with language schools to assist us with the assessment of your language skills.
Aon: We use the service provider Aon plc. (The Aon Centre, The Leadenhall Building, 122 Leadenhall Street, EC3V 4AN London, England) for digital talent assessments to determine if you are suitable for the position you applied for.
Harver: We use the service provider Harver B.V. (Jollemanhof 20 1019 GW Amsterdam, The Netherlands) for digital talent assessments to determine if you are suitable for the position you applied for.
2. Cross-Border Data Transfers
We transfer your Personal Data outside of the country you are located. Some recipients of your Personal Data are located in another country for which the European Commission has not issued a decision that this country ensures an adequate level of data protection, namely: the U.S., Serbia, the Philippines, Tunisia, Albania, Egypt, Bosnia and Herzegovina.
Some recipients are located outside of the European Economic Area (“EEA”) in countries for which the European Commission has issued adequacy decisions (which may include Andorra, Argentina, Canada (for non-public organizations subject to the Canadian Personal Information Protection and Electronic Documents Act), Switzerland, Faeroe Islands, Guernsey, Israel, Isle of Man, Japan, Jersey, Uruguay, and New Zealand). In each case, the transfer is thereby recognized as providing an adequate level of data protection from a European data protection law perspective (Art. 45 GDPR).
By way of entering into appropriate data transfer agreements based on Standard Contractual Clauses (2010/87/EU and/or 2004/915/EC) as referred to in Art. 46 (5) GDPR or other adequate means, which are accessible via the below contact details, we have established that all other recipients located outside the EEA will provide an adequate level of data protection for the Personal Data and that appropriate technical and organizational security measures are in place to protect Personal Data against accidental or unlawful destruction, accidental loss or alteration, unauthorized disclosure or access, and against all other unlawful forms of processing. Any onward transfer (including our affiliates outside the EEA) is subject to appropriate onward transfer requirements as required by applicable law.
IV. RETENTION PERIODS
Personal Data processed for the purposes hereunder will be stored only to the extent necessary during the application process and a following reasonable period (taking into account statutory limitation periods) as required or permitted under applicable law (e.g., as necessary to defend against claims in relation to the application process, or to comply with Transcom's obligations regarding data retention as established in the applicable laws). If a judicial or disciplinary action is initiated, the Personal Data may be stored until the end of such action, including any potential periods for appeal, and will then be deleted or archived as permitted by applicable law. Other than that we will only retain your Personal Data as long as is covered by your consent.
In principle we will retain your Personal Data as long as required or permitted by applicable law. Afterwards, we will remove your Personal Data from our systems and records and/or take steps to properly anonymize it so that you can no longer be identified from it.
V. YOUR STATUTORY RIGHTS
Under the conditions set out under applicable law, (e.g. GDPR), you have the following rights:
1. Right of access: You have the right to obtain from us confirmation as to whether or not Personal Data concerning you is being processed, and, where that is the case, to request access to the Personal Data. The access information includes – inter alia – the purposes of the processing, the categories of Personal Data concerned, and the recipients or categories of recipients to whom the Personal Data have been or will be disclosed.
You have the right to obtain a copy of the Personal Data undergoing processing. For additional copies requested by you, we may charge a reasonable fee based on administrative costs.
2. Right to rectification: You have the right to obtain from us the rectification of inaccurate Personal Data concerning you. Depending on the purposes of the processing, you have the right to have incomplete Personal Data completed, including by means of providing a supplementary statement.
3. Right to erasure (right to be forgotten): You have the right to ask us to erase your Personal Data, in which case we have to comply.
4. Right to restriction of processing: You have the right to request the restriction of processing your Personal Data. In this case, the respective data will be marked and may only be processed by us for certain purposes.
5. Right to data portability: You have the right to receive the Personal Data concerning you which you have provided to us in a structured, commonly used and machine-readable format and you have the right to transmit those Personal Data to another entity without hindrance from us.
6. Right to object:
You have the right to object, on grounds relating to your particular situation, at any time to the processing of your Personal Data by us and we can be required to no longer process your Personal Data. If you have a right to object and you exercise this right, your Personal Data will no longer be processed for such purposes by us. Exercising this right will not incur any costs.
Such a right to object may not exist, in particular, if the processing of your Personal Data is necessary to take steps prior to entering into a contract or to perform a contract already concluded.
7. Right to withdraw consent:
If you have given your consent regarding certain types of processing activities, you can withdraw this consent at any time with future effect. Such a withdrawal will not affect the lawfulness of the processing prior to the consent withdrawal.
Please note that the aforementioned rights might be limited under the applicable national data protection law.
In case of complaints you also have the right to lodge a complaint with the competent supervisory authority, in particular in the Member State of your habitual residence or alleged infringement of the GDPR.
VI. CONTACT US
If you wish to exercise your data subject rights or if you have any other questions concerning this Notice, please address your request to the controller (see Section I. above) or the data protection officer, who can be contacted at DPO@transcom.com.
VII. OTHER DATA PROTECTION NOTICES
For further information on how Transcom processes your personal data in connection with Transcom’s websites or Transcom’s social media presences please refer to the relevant data protection notices, which you can find here (https://www.transcom.com/data-protection-notice-cookie-policy).
Please note that this Notice will be amended in case such is necessary to reflect changes in Transcom's handling of your Personal Data.