This website uses cookies to technically implement the functions of our site. With your consent, we also use third-party services to improve the functionality of our website as well as for performance analysis and targeting/advertising purposes, which help us to improve our website. By clicking on "Accept all cookies" you declare your consent, which can be revoked at any time. Further information, in particular on the storage period and recipients, can also be found in our data protection notice & cookie policy.

Business Analyst (Spanish speaking)

Location: Spain, Remote

Job category: Information Technology (IT)

Language: Spanish

Are you a data geek? We are looking for a colleague with an analytical mind, interested in designing business needs requirements ready for execution in BI development teams.


Join our Transcom Family as a Business Analyst!

Transcom operates a complex Business Intelligence environment that is constantly growing and improving. The Business Analyst needs to learn and understand the BI ecosystem and its components and must be able to translate business requirements into functional designs in accordance with Transcom’s BI strategy.

The Business Analyst is a bridge between Transcom’s operational departments, Business Support Teams and the BI development team, has the role of documenting end users requirements and the design processes and solutions satisfying the business needs.The Business Analyst must have the ability to understand the viewpoints and needs of both the business and development teams and must ensure smooth and documented communication.

The Business Analyst shall gain knowledge on the available platforms over time and should help the business and development team select and design the optimal solution considering the process, available platforms and associated costs.

The candidate should have a full understanding of Transcom’s operating model and business processes related to data and reporting.


Responsibilities:

  • Understand business needs in-depth and have extensive knowledge about source systems used by Transcom
  • Gather, analyze and clarify requirements, obtain needed approvals from requestors
  • Design and document the related functional requirements
  • Participate in solution design discussions
  • Always look for efficiency improvements and potential cost savings
  • Track and manage change requests during and after the implementation
  • Participate in pre-UAT and UAT testing
  • Act as interface between client, business and technical teams, ensure organized and smooth communication
  • Prioritization and delivery respecting project timelines


What’s in it for YOU?

  • A global role that puts you in an important part of our digital delivery
  • Career opportunities - growth within the company, both horizontal and vertical
  • Winning atmosphere and supportive team - we strive for collaborative, informal vibes with a focus on getting things done
  • Opportunity to be innovative and pitch your own ideas
  • Multicultural communication and best practice sharing
  • Hybrid work location (home office in the country where Transcom has a presence or one of our worldwide sites office)

What we are looking for:

  • Hands-on experience with Transcom’s reporting portfolio and operating model or hands-on experience as BI business analyst
  • Analytical and process-driven mindset
  • Desire to improve our processes and inspire our business
  • Detailed-oriented and able to produce high-quality documentation
  • Excellent communication skills and a team player attitude
  • Ability to work in a geographically and culturally diverse environment
  • Ability to meet deadlines and work under pressure
  • Ability to travel and occasionally work outside office hours
  • Fluency in English and Spanish is a must (both written and spoken)


What Life at Transcom is like!

We are a global network of 28,000 local specialists, across 25 countries, passionate about providing outstanding customer experiences. Equipped with intelligent technology, we strive to be one step ahead of the newest trends as we support our clients, because we care about our clients! With that, we care about our local communities and continuously support them, we care about diversity, inclusion and sustainability, we care about our employees’ needs, careers, development and wellbeing. Apply and find out first hand!

Share this job

More jobs like this

Transcom is looking for talented individuals like you to join our awesome team! Be a Customer Service Representative(CSR) for our Transcom Pasig site. This role will focus on driving customer ...

Philippines, Pasig City, Tiendesitas

Transcom is looking for talented individuals like you to join our awesome team! Be a Customer Service Representative(CSR) for our Transcom Pasig site. This role will focus on driving customer ...

Philippines, Pasig City, Ayala 30th

Transcom is looking for talented individuals like you to join our awesome team! Be a Customer Service Representative(CSR) for our Transcom Pasig site. This role will focus on driving customer ...

Philippines, Bacolod City