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Norwegian Speakers - Customer Care Representative for Premium Coffee brand!

Location: Spain, Malaga

Job category: Customer Service Representative (CSR)

Language: English

Are you motivated by providing a good customer experience? Then we have the perfect vacancy for you in the beautiful city of Málaga!

Become a Customer Care Representative for a premium and well-loved coffee brand - in Costa del Sol.

Transcom is a global customer experience specialist, providing excellence in customer care, sales, technical support, and credit management services through our extensive network of specialists and well-established relations with famous brands.

What´s in it for YOU!

  • Permanent full-time contract & salary
  • Annual leave, bank holidays, etc.
  • Industry training
  • Career progression
  • International, inclusive workplace, employee-related company
  • Additional employee benefits
  • Relocation support

Join our Transcom Family as a Customer Service Representative!

We help our customers by phone, chat, social media, and email. Your main responsibilities will be to answer questions and find solutions for problems related to orders, deliveries, payments, and technical support for coffee machines.

To fit into the role of customer service employee, you need to be good at finding solutions and humble.

What are we looking for:

  • You are ready for a new adventure and you can start on the 26th September 2022
  • You have a positive attitude and want to provide an excellent service
  • You are comfortable using a telephone as a work tool
  • You are willing to provide an excellent service to numerous clients at one time 
  • You have fluent Norwegian skills - written and spoken
  • You have fluent English skills - written and spoken

What life at Transcom is like!

We have 30,000 customer experience specialists, across 26 countries, delivering services in 33 languages to international brands in various industries. Due to our recent success, we are expanding our award-winning teams and investing in our employees.

Málaga is the capital and most populous city of the Costa del Sol. The Metropolitan area population is approximately 1 million. Bathed by the waters of the Mediterranean Sea, Málaga is one of the most touristic, beautiful locations on the Spanish coast. It’s surrounded by many famous cities such as Marbella, Benalmádena, Estepona, and Fuengirola, all of them frequent holiday destinations for both locals and foreigners. A wonderful location for expatriates, of all nationalities, to start or develop their life journey.

The recruitment process

Step 1: You complete the website application

Step 2: You will receive an introduction phone call

Step 3: You will attend a video interview with the Talent Acquisition specialist

Step 4: Final video interview with the Team Leader

*Please note, you will be required to complete a short practical task*

If this is a role that sparks your interest and you want to know more about the position, contact us for more information.

We look forward to hearing from you.

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