• Win Customers

    We'll focus on helping you win customers and realize their full value.

  • Grow Business

    We'll keep customers close and build loyalty through exceptional service.

  • Secure Revenue

    Our credit management and debt recovery services will protect your revenue.

Case Studies

  • RiksTV

    RiksTV

    Transcom has helped RiksTV build and maintain marketshare in today’s pay TV market in Norway. Today its programs are watched in 25% of all Norwegian households.

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  • Orange

    Orange

    Handling almost 1.5 million interactions a month from centers in Spain and Chile, Transcom is supporting Orange's industry leading performance.

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  • Affinion

    Affinion

    Transcom’s support has made Spain one of the top performing markets in terms of sales achievement for this global provider of customer loyalty programs.

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  • Menzies

    Menzies

    A unique partnership between airline support service provider, Menzies Client Solutions Limited (trading as MCS), and Transcom…

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  • Obsidiana

    Obsidiana

    Transcom is Obsidiana’s sole contact center provider, managing what the company acknowledges to be its most important customer channel – the telephone.

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  • TalkTalk

    TalkTalk

    Our Manila-based customer management & collections operation has saved £15m in annual costs & delivered a 100% improvement in collections performance. Customer satisfaction & first time recovery have soared.

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  • Tele2

    Tele2

    Tele2 chose Transcom as its customer management partner in 1997 when it launched as a diverse pan-European telecom service provider…

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  • VW Group

    VW Group

    Trade Parts Specialists (TPS) – the UK auto parts operation launched by VW Group in 2006 – is now a major national business…

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  • Bravofly

    Bravofly

    Since 2009, Transcom has been Bravofly’s sole customer management partner, matching its global capability to the travel operator’s ambitious expansion plans. Today, Transcom serves Bravofly’s customers from contact centers in Croatia, Tunisia and Budapest.

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  • Advanzia

    Advanzia

    In 2009 Advanzia Bank chose Transcom as its customer service partner, relying on its ability to offer outstanding service at a competitive cost from its contact centre in Osijek, Croatia.

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Welcome to Transcom

Transcom is a global outsourced service provider entirely focused on customers, the service they experience and the revenue they generate...

Welcome to Transcom 

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