Transcom people. Get to know us!
Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. Here we care, and root for each other. You’re included, just as you are, from day one. Get to know us!
CX fit for the fastest growing brands.
Transcom Automated Translation
The next generation of translation. Language will never again be an obstacle on the road to success. Make CX and customer communication simple using our cutting-edge AI powered real-time translation solution. Automated translation is an AI powered real-time translation solution that seamlessly integrates with any platform you use to allow you to quickly and accurately translate voice or text without the need to know a foreign language. Simply put, Automated Translation makes it as if any client or customer and any agent speak the same language.
TUI, Transcom and Parloa are leading the AI revolution in customer service
TUI, Transcom, and Parloa had a joint workshop in the Transcom Translation Hub in Cairo, where we worked together on testing and evaluating real-time Automated Translation powered by AI in live calls.
ADA - Agent Development Accelerator
Welcome to the future of agent training. With ADA, Transcom's agent development accelerator, you can start training better agents faster using the power of AI. Apart from training, ADA can also analyze agent performance in calls making it a must-have tool.
Behind the brilliance.
Welcome to Transcom Cairo!
Why is Cairo a great location for your customer service operations? Because of its large talent pool, closeness to Europe, great connectivity, and infrastructure. And much more! Meet our brilliant team at our new site in Cairo.
Transcom Code of Business Conduct
The choices we make everyday define us. We may be spread across five continents and speak in many different tongues, but we do share a common language. Our Code of Conduct is a guide that sets expectations for how we do business, and a way for us to feel part of the same community.